Guide to Using Taxis in Singapore

Singapore's taxi system is a convenient and efficient mode of transportation, favoured by both locals and visitors. Here’s what you need to know to navigate the taxi services effectively.

Types of Taxis

Singapore has several taxi operators, the most prominent being:

  • ComfortDelGro

  • SMRT Taxis

  • GrabTaxi

  • Taxi360

All these companies offer a diverse fleet, including standard taxis, luxury vehicles, and those designed for larger groups, such as SUVs.

Fares

Taxi fares in Singapore are metered and based on distance and time:

  • Base Fare: Generally starts at around SGD 3.50 to SGD 4.00.

  • Distance Charge: Charges apply based on kilometers travelled, typically calculated in zones.

  • Time Charges: Applicable during peak hours or when taxis are stationary.

  • Surcharges: These may apply during peak times, late-night rides, and when picking up from specific locations (e.g., airports).

It’s advisable to have small denominations of cash as some taxis may not accept credit cards.

Booking a Taxi

Taxis in Singapore can be hailed on the street or booked via phone and mobile apps. Popular apps include:

  • Grab: The most widely used app for booking taxis and private hire vehicles.

  • Taxi Operator Apps: Individual operators also have their own apps, allowing you to book directly.

Hailing a Taxi

When hailing a taxi, look for the illuminated "FOR HIRE" sign on the roof. Stand at a designated taxi stand, if possible, to ensure a smoother pickup. Avoid blocking traffic when attempting to hail a cab.

Getting In and Out

  • Entry/Exit: The rear passenger doors are typically used for entry and exit.

  • Seatbelt: It is mandatory to wear a seatbelt while in the taxi.

  • Safety: All taxis are fitted with safety features, including a meter display showing fare details.

Payment

  • Cash: Most taxis accept cash payments. Ensure you have the correct fare or small notes.

  • Credit/Debit Cards: Many taxis now accept card payments. Confirm with the driver before starting the trip.

  • Apps: If booked through an app, payments can usually be made digitally using the app's payment system.

Tips for a Smooth Taxi Experience

  1. Know Your Destination: Have the address ready, preferably in English and Mandarin, as most drivers understand basic Mandarin.

  2. Avoid Peak Hours: Traffic can be heavy during morning and evening rush hours, increasing travel time.

  3. Plan for Late Nights: Taxis are available 24 hours, but late-night surcharges may apply.

Final Tips

Utilising taxis in Singapore is straightforward and efficient. By familiarising yourself with the fare system, booking methods, and essential etiquette, you can enjoy a hassle-free travel experience around the city.

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